Candidates
| Technical Support Engineer |
| Permanent Salary: £ 20000 - £ 35000 |
| Location: Buckingham |
| As a Technical Support Engineer, you will be responsible for diagnosing and resolving technical issues faced by our customers. You will work closely with our clients to understand their concerns, provide guidance, and deliver effective solutions. This role requires excellent communication skills, a strong technical background, and a customer-centric approach. Responsibilities: Provide technical support to customers via various channels, including phone, email, and chat Identify trends in customer issues and proactively propose improvements to our products and services Maintain a high level of customer satisfaction by providing prompt and effective technical assistance Requirements: Has worked in or studied the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis Proven experience in a technical support or customer-facing role Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals Full clean UK driving licence. |
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